Privacy policy

How Bachpankart collects, uses, and protects your information.

Last updated: June 2026. This policy describes how Innowinds Technologies Private Limited (“we”, “us”) operates Bachpankart and handles your personal data.

Information we collect

Phone number and profile details you provide when creating an account.
Delivery addresses and order history when you shop.
Payment status from our payment partners (we do not store full card details on our servers).
Device and usage data needed to operate and improve the service.

How we use it

To process orders, deliveries, returns, and customer support.
To send transactional SMS about orders and OTP verification.
To improve our catalogue, website, and mobile app.
To comply with legal obligations.

Sharing

We share necessary order and address information with sellers and logistics partners to fulfil your purchase. We do not sell your personal data to third parties for their marketing.

Your choices

Update profile and addresses in your account settings.
Contact support@bachpankart.com for data access or deletion requests.

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